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London Master Class

London Master Class: 19 November 2013

Water demand management with non-domestic customers

Delivered and chaired by Magda Styles, RPS Group. Hosted by Arup, London. Introduction by Martin Shouler.

The program can be found here.  Meeting reports can be found here

Presentations [pdf]:

  • Introduction - Water demand management with non-domestic customers: Magda Styles, RPS Group
  • Drivers and opportunities – a water company view: Alison Murphy, Sutton and East Surrey Water
  • Rippleffect – the challenges of working with the water industry: Stuart Ballinger, Ricardo AEA
  • Engaging with building users for effective behaviour change: Cath Hassell, ECH20
  • Targeted and contextualised strategies to manage demand and meet bespoke needs: Lutz Johnen, Aquality
  • Water efficient retrofits – an introduction (Case Study):  Phil Barnard, Chandlers Building Supplies
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